Amazon Fire TV Stick Update Problems

Troubleshooting Tips for Update Failures

Remove and Reinsert the Device

Unplug your Fire TV device from the HDMI port and plug it back in. If possible, try using a different HDMI port on your TV.

Restart the Device

Open your Fire TV Stick and select Settings from the menu options. Under System, select Restart and wait for the device to reboot.

Additional Troubleshooting Steps

If you continue to experience update failures, check that your Fire TV device is connected to the Internet. You can also try the following additional troubleshooting steps:

• Clear the cache and data for the Fire TV app.
• Factory reset your Fire TV device.
• Contact Amazon customer support for assistance.